I have been a big proponent of introducing Web 2.0 technologies such as RSS, Blogs, video, user survey, etc into enterprise software. It is a little crazy if you think about it. You use Facebook, LinkedIn and put all your crazy ideas on a publicly accessible blog but at work you are dealing with applications that look like they were designed in the dark ages – difficult to use and force you to jump through hoops to get anything done.
It looks like the Federal CIO Vivek Kundra agrees. He has been trying to bring transparency to the federal government’s IT budget and now he wants to tackle usability of applications that the fed uses. He also said data is no longer going to be nicely structured and relational, and the fed would have to start using some of the technologies already prevalent in the public internet to interact more effectively with common folks like you and me.
I for one would like to see how the fed picks up these innovations and put them to use. The fed IT budget website is impressive and works better than what’s available in a lot of Fortune 500 corporations. We have reasons to be hopeful yet.
Filed under: Business Intelligence, Enterprise Software, IT Service Management, Social Media | Tagged: financial performance, IT Financial Management, ITFM, Social Media | 1 Comment »