A Healthcare Consumer’s Experience in 2016

After reading John Halamka’s blog titled A history of our healthcare future, I got an idea.  You can actually put together a  video of what a patient might experience, if all the Meaningful Use criteria do become rules and the healthcare delivery processes change as intended.  Is it a desirable future?  I am sure everybody has his or her own perspective given how partisan this topic has become…

Say in 2016, Joan Smith, aged 52, comes down with an ailment while traveling for business.  While it was not extremely serious, she was in great discomfort so she makes an appointment for a doctor in the city she’s staying first thing in the morning, and manages to get an appointment for 2pm the same day.  Her doctor’s clinic automatically checks her insurance eligibility when the appointment is made.  When Joan arrives at the clinic, her chart is already available fully on the doctor’s futuristic (yes I have been trying to use this word) handheld device.  The doctor confirms with Joan the drugs she is on and examines her based on her complaints.  As the doctor is recording the new Note, the handheld device recommends a couple of questions or examinations for the patient, which the doctor performed.  The device also makes Joan’s medical history available for the doctor to call up if he has concerns about existing conditions.

There was nothing serious with Joan Smith’s ailment and a simple prescription of antibiotics would do.  However, Joan is allergic to the most common antibiotics so the doctor’s system warns about this while providing the formularies that Joan’s insurer would pay for.  All in all, it was a pretty painless 20 minutes for Joan to get a prescription, avoid unnecessary tests and skip a trip to the ER due to adverse reaction to a medicine.  In a subsequent routine visit to her regular physician, Joan is able to tell her doctor that the prescription cured her problem but did cause some minor side effects with her digestive tract.

6 months later, a researcher studying female patients between the age of 50 to 60 with the ailment that Joan has is able to generate a report that the drug prescribed for Joan is 70% effective for the ailment.  At the same time, it did cause substantial side effects 15% of the time.  This is added to the drug guide that doctors use in the course of care delivery.

This is a very cursory exploration of how healthcare can be in 2016.  It may very well already work this way for you.  I would love to hear it if that is the case.  Sadly, this is not how it works for me and many others.  Doctors cannot share records easily and information is often not available to help physicians make the best recommendations for the patient.  Even today, the fact that a doctor has an EMR implemented does not necessary mean anything other than the EMR vendor has made another 50k to a couple million dollars.  This has to change.

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